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  • Awesome Gear, Amazing Service
Customer Support

Customer Support

We're here to help and we won't rest until you're completely satisfied. Every member of our team is willing to go the extra mile to deliver a level of personalized service you simply won't find anywhere else.

Product Questions?

If you'd like information or advice on a product we carry, our Gear Specialists would love to hear from you. They're real people with real field experience using the gear we sell. Their mission is to stay on top of the latest technologies and trends, and they receive hands-on product training directly from the leading outdoor brands.

Contact a Gear Specialist:
800-617-0643 |

Gear Specialists

Our gear specialists are here to serve you!

Order Questions?

If you have a question about an order, transit times, our No-Matter-What returns policy, or just about anything else our Customer Support team would be happy to assist. These folks are empowered to do whatever it takes and they're proud of our reputation.

Contact Customer Support:
800-617-0643 |

Where we are

Where we are image

Our office and warehouse facility is located in Manheim, a small town in Pennsylvania's Susquehanna Valley.

Backcountry Edge
708 Ditz Drive
Manheim, PA 17545